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STRATEGIC FACILITATION SESSION
A strategic facilitation session with an external facilitator is a key process to help gain alignment on the why: Why are we doing this? It will assist in getting buy in, including create champions; draw out information; and set a direction The key to the facilitation session will be inviting the right stakeholders to participate.
My recommendation is that this session is held with senior leaders, executives and/or your board. Senior leadership support and an executive sponsor are critical.